We are proud to offer nationwide shipping services that currently operate in the 36 states of the country. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in Lagos will be shipped by Fedex (Red Star Express) or Tranex courier depending on the weight and size of the product.
No. We only provide local shipping to the 36 states of the country for now. You will be notified when we start providing shipping services outside Nigeria.
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|Lagos State||1-3 Business days|
|South East||2-7 Business days|
|South West||2-7 Business days|
|Northern Nigeria and the Middle Belt||2-7 Business days|
All orders can be cancelled until they are shipped. Once we ship you can't cancel order anymore. If your order has been paid and you need to make a change or cancel an order, you must contact us within 5 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 3 days after the guaranteed period for delivery (15 days) has expired. You can do it by sending a message on our contact us page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
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